Choose a safe contact arrangement
Tell us if calls, voicemail or shared email would create a risk. A contact preference should be agreed before discussing sensitive details. Public forms are suitable for a high-level enquiry, not passwords, identification documents or complete evidence files. Do not assume an ordinary email or a shared device provides confidential communication.
Confidentiality has limits
Ask who will receive your report and what disclosure may be authorised or required by law. Court processes, safety concerns and other legal obligations can affect information handling. Confidential treatment does not create legal professional privilege by itself. Your legal representative can advise on privilege and disclosure for the particular matter.
