When this service is useful
Support may be useful where witnesses need to be located, a disputed site needs documenting or public digital material may disappear. An early preservation plan helps avoid a later scramble to explain where a document or image came from.
How the enquiry is planned
Agree instructions and permitted contact before approaching witnesses. Preserve originals, record handling and create labelled working copies. Statements should distinguish direct recollection from information learned from others. Images and maps need dates, source references and an explanation of any annotation or reconstruction.
What to prepare before contacting us
Provide the issues to be investigated, court or procedural deadlines, known witnesses and the format counsel requires. Discuss confidentiality and privilege with the legal adviser; neither arises automatically from commissioning an investigator. Admissibility and legal strategy remain matters for the adviser and court.